What is your return policy?
Our return policy allows you to return items within 30 days of purchase. Items must be in their original condition and packaging. To initiate a return, please contact our support team for instructions. We aim to process returns quickly to ensure your satisfaction.
How can I contact customer support?
You can reach our customer support team via email at support@example.com or by calling us at (123) 456-7890. Our support hours are Monday to Friday, 9 AM to 5 PM. We are here to assist you with any inquiries you may have.
Do you offer international shipping?
Yes, we offer international shipping to select countries. Shipping costs and delivery times may vary based on your location. Please check our shipping policy for more details and to see if we ship to your country.
What payment methods do you accept?
We accept various payment methods including credit cards, PayPal, and bank transfers. All transactions are secure and processed through trusted payment gateways to ensure your information is protected.
Can I change my order after it has been placed?
Once an order is placed, changes can only be made within a limited time frame. Please contact our support team as soon as possible to request any changes. We will do our best to accommodate your request before the order is processed.
What should I do if I receive a damaged item?
If you receive a damaged item, please contact us immediately with your order number and a description of the damage. We will arrange for a replacement or refund as per our policy.